Ticket Refunds


If you ordered your tickets online or over the phone via Ticketmaster, no additional action is needed.

  1. You will be notified that the event is canceled
  2. Your refund is automatically delivered (except any shipping fees) to the same card used for purchase
  3. Due to the unprecedented volume of cancellations, please note that you should expect to receive your refund in as soon as 30 days. If the tickets were transferred to you, the refund will go to the fan who originally bought the tickets from Ticketmaster.

The same refund policy applies for RBC clients who purchased RBCxMusic Tickets.

If you have any questions or difficulties with your refund, please click here to contact Ticketmaster customer service. 

Direct from Golf Canada

If you purchased your tickets via phone or in-person direct from Golf Canada, please contact us at 1-800-571-6736 to request your refund or defer your tickets until next year. Please have your confirmation # ready.

If you purchased Hospitality tickets direct from Golf Canada, your account rep will be in contact with you in the coming days.